Shipping Policy

Shipping Policy

Shipping & Delivery Policy (Products)

For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 15 working days or as per the delivery date agreed at the time of order confirmation and delivery of the shipment subject to Courier Company/post office norms. Ant Esports is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order). Ant Esports is in no way responsible for any damage to the order while in transit to the buyer. Ant Esports is proud to use fast, easy, and efficient secure payment gateways. All major cards are accepted.

How are the Shipping Charges Calculated?

Most of our Products are eligible for “Free Shipping” but for those who aren’t, The shipping charge is based on the weight of the product. For multiple products ordered from the same category, the program adds up the weight of all the units ordered or it can be a standard flat charge on an entire brand/category of products and charges a single delivery fee

FAQs

FAQs

How to claim warranty for Ant Esports products?

You can claim warranty on any Ant Esports product easily by heading over to Link. Sign Up, fill a form, raise a claim and we’ll take care of the rest.

How much warranty does Ant Esports products carry?

All Ant Esports products come with atleast 1 year of standard warranty, which is more for certain products. Please head over to Link to know about it in detail.

How to track status of my warranty claim?

All details regarding the status of your warranty is available in the dashboard. Please head over to your dashboard to know more or contact our customer service representative over 9910038574 and support@antesports.com

How to locate Ant Esports service center in my city?

We have multiple collection centers pan India. For the complete list head over to Link to know more.

Basic troubleshooting for Ant Esports products.

We have created a comprehensive library for basic troubleshooting steps for Ant Esports products, please visit Link to find the one for your product or contact 9910038574 and support@antesports.com if you need any further help.

Do I have to bear the shipping charges?

No Ant Esports provides free pick and drop service to all our customers. Just keep your product packed and ready along with a hard copy of the declaration form once your warranty claim is approved.

Customer support contact details?

You can simply call us at 9910038574 or drop a mail at support@antesports.com between 9AM to 6PM from Monday to Saturday.

What all is not covered under warranty?

All manufacturing defects and electronic defects are covered under warranty with exceptions to physical and cosmetic damage. Please visit Link for more details.

Will I get a new product in return for my faulty unit?

Ant Esports’s products come with warranty and hence we offer free repairs to all products and a replacement is provided in case the product is beyond repair.